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Privacy Policy

Last updated: March 3, 2025

1. Introduction

This Privacy Policy describes how EXAMIND AI Inc. ("we," "our," "us") collects, uses, and shares personal information when individuals ("you" or "users") use the Feedback Machines service, including the website at feedbackmachines.com and its associated applications or tools (collectively, the "Services").

Note: EXAMIND AI Inc. operates other products and websites that may be governed by separate privacy policies. This document only applies to Feedback Machines.

2. Information We Collect

  • Account Information: Email address, password, and profile details submitted at registration.
  • Content Submissions: Drafts, instructions, and evaluation data associated with assignments.
  • Class Management: Class rosters, including student email addresses.
  • Usage Data: IP addresses, browser types, operating systems, and access logs (pages visited, time spent).
  • Communications: Messages or requests sent to us, including support inquiries.

3. How We Use Your Information

  • Operate Services: Maintain core functionalities, process transactions, and manage user accounts.
  • Improve & Develop: Analyze usage patterns, develop new tools, and enhance existing features.
  • Notifications: Deliver technical notices, updates, security alerts, and support messages.
  • Customer Support: Respond to questions, feedback, and issues raised by users.

4. Sharing of Information

Third-Party Service Providers:

  • LLM Providers (e.g., OpenAI, Anthropic): Assignment content may be processed by these services to generate feedback.
  • Analytics & Monitoring (e.g., LogRocket): Monitor performance and user interactions.
  • Cloud & Authentication (e.g., Google Cloud, Firebase): Hosting, data storage, user authentication, email delivery.
  • Payment (e.g., Stripe): Handle billing, subscriptions, and related transactions.
  • Email Services (e.g., Google Email): Manage customer and support correspondence.

Legal Requirements: Disclosure if required by law or in response to valid legal requests.

Business Transactions: Possible transfer of data if involved in mergers, acquisitions, or asset sales.

We do not sell personal information. Certain third parties may collect data through cookies or other technologies for analytics or service functionality.

5. Cookies and Tracking

We use cookies, beacons, and similar technologies to:

  • Analyze Usage: Track pages visited, features used, and time spent to improve the Services.
  • Authenticate Users: Keep you logged in or maintain session details.

You can adjust browser settings to refuse or remove cookies. For more information, visit All About Cookies.

Do Not Track

We do not currently respond to "Do Not Track" signals. You can set your web browser to inform websites you do not want to be tracked, though not all sites or services respond to DNT signals.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your own, where data protection laws may differ. We employ measures to protect transferred data, but cannot guarantee identical legal protections across jurisdictions.

7. Data Retention

We keep personal information as needed for the purposes described in this policy and in compliance with legal obligations. Retention periods vary based on operational and regulatory requirements.

8. Your Rights

  • Access, Correction, Deletion: You may request access to or deletion of your personal data.
  • GDPR (EU/EEA) Rights: You may have additional rights (data portability, objection to processing, withdrawal of consent).
  • CCPA (California) Rights: You have the right to know about, access, and request deletion of your personal data, as well as opt out of any "sale" of data (we do not sell personal information). We do not discriminate based on these requests.

To exercise any rights, contact us at privacy@examind.io. We may verify your identity before proceeding.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children under 13. If you are under 16, parental consent may be required by certain jurisdictions. Contact us if you believe a child has submitted personal data inadvertently.

10. Changes to This Privacy Policy

We may modify this policy by posting an updated version at feedbackmachines.com and revising the "Last updated" date. Please review periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please email privacy@examind.io.