Terms of Use

Last updated: September 29, 2026

This version of the Terms of Use takes effect on October 29, 2026.

Until then, the Terms of Use dated March 3, 2025 apply. This version was published on September 29, 2026.

What changed

The Terms now use the same language as the EXAMIND Terms and Conditions at examind.io, applied to Feedback Machines. Sections specific to Feedback Machines (Accounts, User Content, Third-Party Services and Sub-processors) are kept.
The list of third-party services and sub-processors is updated: Google (Gemini models) is added as an AI evaluation provider alongside Anthropic and OpenAI; PostHog (product analytics) and LTIaaS (learning management system integration) are added; Stripe is removed because Feedback Machines does not process payments.
The previous commitment to give 30 days’ notice of material changes is replaced by the EXAMIND revision clause. This change is itself being given 30 days’ notice under the previous Terms.

Terms and Conditions

These Terms of Use (these “Terms”) set forth the terms and conditions that apply to your access and use of the Feedback Machines website located at https://feedbackmachines.com and the Feedback Machines application located at https://app.feedbackmachines.com (together, the “Site”) owned and operated by EXAMIND AI INC. (“EXAMIND”).

BY ACCESSING OR USING THE SITE YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS.

EXAMIND has the right to revise these Terms at any time without providing notice. Your continued use of the Site shall be deemed irrevocable acceptance of those revisions. At any time, EXAMIND may (i) terminate your use or right to use of the Site for any reason, or (ii) modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice.

Accounts

When you create an account, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.

You are responsible for safeguarding your password and for all activities under your account. You must notify us immediately if you suspect unauthorized access to your account.

User Content

The Site allows you to submit, post, or transmit certain content, including assignment drafts, instructions, evaluation criteria, and class roster information (“User Content”). You retain ownership of your User Content but grant EXAMIND a limited, non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, process, and display it to operate and improve the Site. This license ends when you delete your User Content or account, except where retention is required for legal compliance or service integrity.

To provide evaluations and feedback, User Content you submit for evaluation is processed by the large language model providers listed under Third-Party Services and Sub-processors below.

By posting User Content, you represent and warrant that:

You own the User Content or have the necessary rights to grant this license.
Your User Content does not violate any third-party rights, including privacy, copyright, or contract rights.
If your User Content includes personal or student data, you have obtained the necessary legal consents to share such information.

For details on how we handle personal data, please review our Privacy Policy.

Third-Party Services and Sub-processors

The Site is operated with the following third-party providers, which may process your data on our behalf:

AI evaluation providers: Google (Gemini models), Anthropic, and OpenAI generate evaluations and feedback from User Content.
Cloud infrastructure, authentication, storage, and email delivery: Google Cloud and Firebase host the Site, store data, authenticate sign-in, and deliver sign-in and notification emails.
Learning management system integration: LTIaaS processes launches from your institution’s learning management system, including the identity, role, and course details the system shares at launch.
Product analytics: PostHog measures how the Site is used.
Session monitoring: LogRocket records application sessions to diagnose errors and improve reliability.

Your data may be transferred to these providers. We select vendors with strong security practices but are not responsible for their data handling. Please review their privacy policies.

Disclaimer

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SITE IS AT YOUR SOLE RISK. EXAMIND DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE ACCURACY, RELIABILITY OR SUITABILITY FOR ANY PURPOSE, OF THE INFORMATION CONTAINED IN OR REFERENCED TO ON THE SITE. ANY PERSON ACCESSING OR USING THE SITE ACCEPTS AND ASSUMES ALL RISKS RELATING TO THE ACCURACY OR RELIABILITY, OR ARISING OUT OF THE USE OF, THE INFORMATION AND MATERIALS AVAILABLE ON THE SITE.

Limitation of Liability

EXAMIND WILL NOT HAVE ANY LIABILITY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, DIRECT OR INDIRECT LOSSES OR DAMAGES, OR ANY OTHER DAMAGE OR LOSS CLAIMED EITHER IN CONTRACT, NEGLIGENCE OR TORT INCLUDING, WITHOUT LIMITATION, PUNITIVE DAMAGES ARISING OUT OF USE OF THE SITE AND THE INFORMATION CONTAINED THEREIN, OR ARISING OUT OF THE INABILITY TO USE THE SITE AND THE INFORMATION CONTAINED THEREIN.

Prohibited Activities

With regards to the Site or any content on the Site, you may not:

copy, distribute or otherwise make available material from the Site for commercial exploitation without the express written permission of EXAMIND;
use the Site or content in a way that could damage it or the material displayed on it;
interfere with the Site’s security or the security of the linked websites;
disrupt or interfere with another person’s use of the Site;
use the Site or the information on it to send any type of mass email;
use contact information on this site to send emails of illegal, sexual, racist or otherwise inappropriate nature, as EXAMIND determines in its sole discretion;
attempt to gain unauthorized access to the restricted areas of the Site;
manipulate identifiers in order to disguise the origin of any content transmitted on or through the Site or the source of any content;
upload, download, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of our networks connected to the Site; or
violate or infringe any right of any third party.

EXAMIND may, but is under no obligation to, monitor, review or log any activity or use of the Site. You consent to any such monitoring, reviewing and logging that is necessary to satisfy any law, regulation or government request, or to enhance operational efficiencies, to improve service levels, to assess client satisfaction or to protect EXAMIND or the Site’s users. EXAMIND reserves the right, but does not assume the obligation, to suspend access to the Site to, or otherwise ban, any users who violate these Terms.

Proprietary Rights

The Site and the content available thereon (excluding User Content) are owned by us or our licensors or service providers, and are protected by copyright, trademark, trade secret and other intellectual property laws. You are not permitted to download, copy or otherwise store any such content. “EXAMIND”, “Feedback Machines” and their logos are trademarks of EXAMIND. All rights in them are reserved to EXAMIND.

Indemnification

You agree to indemnify and hold harmless EXAMIND, its directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

Your use of the Site;
Your violation of these Terms;
Your infringement of any third-party rights.

Links and Third Party Content

The Site contains links to external third party websites, entities, content and products that are provided for your information and convenience only and do not constitute any endorsement or a recommendation by EXAMIND. If you access these links, you will leave the Site. If you decide to visit any linked site, you do so at your own risk. EXAMIND makes no representations whatsoever about any other websites which you may access from the Site.

General

These Terms have been made in and shall be construed and enforced in accordance with the laws of the jurisdiction of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles, and you irrevocably consent to submit to the exclusive jurisdiction of the courts of the Province of British Columbia for any claim, proceeding or action under these Terms against EXAMIND. Notwithstanding the foregoing, EXAMIND may seek and obtain injunctive relief in any jurisdiction in any court of competent jurisdiction and you agree that this Agreement is specifically enforceable by EXAMIND through injunctive relief and other equitable remedies without proof of monetary damages. These Terms shall constitute the complete and exclusive agreement between you and EXAMIND, and govern your use of the Site. If any provision of these Terms is declared by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed from these Terms and the other provisions shall remain in full force and effect.

Contacting EXAMIND AI INC.

You may contact EXAMIND by email at legal@examind.io.